NHTSA Complaint #11700980 — 2018 HYUNDAI SONATA

I am submitting a formal complaint regarding ongoing and severe engine issues with my 2018 Hyundai Sonata SE. Despite proper maintenance, the vehicle has developed extreme oil consumption and misfire problems that have made the car unreliable, unsafe, and financially burdensome. Beginning around 118,000 miles, the vehicle started consuming oil so rapidly that I was forced to completely replace the oil every 1–2 weeks because it would run dangerously low or nearly empty. This level of oil loss is not normal, acceptable, or sustainable. I have detailed documentation, receipts, mileage logs, and maintenance history supporting this. In addition to oil consumption, the vehicle has repeatedly misfired, produced diagnostic trouble codes, and fouled spark plugs with oil. I have been forced to replace spark plugs approximately every two weeks, which is clearly abnormal for any modern vehicle. On multiple occasions, the vehicle has experienced violent knocking noises, severe loss of power, hesitation during acceleration, and near-stalling. One incident was so loud and aggressive that it felt like the engine was going to come out of the hood. These symptoms pose a serious safety risk while driving. I brought the car to a Hyundai dealership at approximately 118,000 miles for an oil-consumption test. The vehicle failed that test, clearly confirming excessive oil consumption. Despite this, Hyundai refused to provide repair, internal engine cleaning, or engine replacement, claiming the vehicle was already over 100,000 miles I have maintained this vehicle responsibly and have documentation of regular oil changes, spark-plug replacements, inspections, and diagnostic reports. Despite my efforts, the issue continues to worsen, and the vehicle remains unsafe and unreliable. This ongoing problem has caused significant financial strain, emotional stress, lost time, and fear of engine failure while driving. Based on countless similar complaints from other Hyundai owners, this appear