NHTSA Complaint #11700812 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11700812
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Part(s) Affected: Engine / Engine Control / Stall / Loss of Power Summary: My 2016 Hyundai Tucson (VIN: [XXX] ) has an active P1326 – Knock Sensor Detection System (KSDS) code, which indicates rod bearing wear and imminent engine failure. The vehicle experiences: •loss of power •inability to accelerate •engine hesitation •risk of stalling while driving These are serious safety risks. This issue is part of the Hyundai/Kia engine defect settlement XXX), yet Hyundai refuses to provide towing or address the safety risk despite the P1326 code being a known precursor to engine seizure. The vehicle is currently unsafe to drive, and Hyundai Customer Care has refused to escalate my case according to settlement requirements. This is a safety hazard that can cause engine seizure and sudden loss of power while driving. Details: •Hyundai Case #: XXX •Engine settlement code P1326 confirmed •Hyundai refusing proper support •Vehicle should not be driven NHTSA intervention is needed due to Hyundai’s failure to address a known safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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