NHTSA Complaint #11700618 — 2013 HYUNDAI SONATA

Component/System Failed - Engine – connecting rod bearing wear resulting in complete engine seizure. - Engine is available for inspection upon request. Safety Risk - Engine seizure occurred while my mechanic was driving, causing a complete loss of motive power.Created immediate risk of crash due to inability to accelerate or control vehicle. Hazard to driver, passengers, and others on the road. Reproduction/Confirmation Failure matches known defect described in Recall 17V226000: premature bearing wear leading to engine seizure. Maintenance records confirm proper service; dealership denied repair citing “owner negligence,” which is inconsistent with the recall symptoms. Inspection Engine has not been repaired or replaced by manufacturer. Vehicle was inspected by dealership service tech who determined failure was caused by negligence (text denial received). Spoke with customer service and they confirmed denial. Full maintenance records available for inspection. Hyundai requested service records - we were not able to find all service records, as some have closed, and some have files for 400 days only (jiffy lube). Warning Lamps / Symptoms No warning lamps illuminated prior to failure. Engine knocking and oil pressure loss were observed immediately before seizure. Failure was sudden and catastrophic. Additional Information / Assessment Vehicle: 2013 Hyundai Sonata, VIN [XXX] . Recall 17V226000 identifies bearing wear that may result in engine seizure. Failure is consistent with the recall defect, regardless of warranty expiration. Manufacturer has refused to perform required recall inspection or repair, citing improper negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)