NHTSA Complaint #11710970 — 2013 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11710970
Vehicle	2013 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	January 9, 2026
Date Filed	January 14, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving, vehicle slowed down abruptly and stopped. It was flashing “vehicle not safe to drive”. This happened before hen I got a new engine 2 years ago. Even with a new engine now it is happening again. I took it to Nissan Moreno Valley and paid $240 for diagnostic only to find out there a software update they had to do with a tablet. No work needed to be one just a software update hooked up to their system. Hyundai cooperate would not assist to over this fee. I like have crashed with this happening. The car just stops with no warning and it’s extremely dangerous how it cuts off while driving. Luckily I was on the streets not freeway.

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