NHTSA Complaint #11710482 — 2013 HYUNDAI SONATA AIR BAGS

Complaint Details

ODI Number	11710482
Vehicle	2013 HYUNDAI SONATA
Component	AIR BAGS
Date of Incident	December 25, 2025
Date Filed	January 12, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Our 2012 Hyundai Sonata (VIN [XXX] ) has experienced several cracks in the dashboard area of the vehicle. We know this is a reported common problem with this vehicle and some information says its related to both heat and sun exposure. However, my wife has always used sunshades everywhere she travels and the car has been parked in the garage when its not in operation. We are also concerned that this could be a safety issue if the air bag ever deployed in an accident. The dealership where we purchased and Hyundai Corporate have denied our claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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