NHTSA Complaint #11700484 — 2023 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11700484
Vehicle	2023 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	November 14, 2025
Date Filed	November 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Purchased the vehicle approximately 45 days ago. Has driven fine with no problems. Randomly had a hard down shift and when I went to leave my destination put the vehicle in reverse and it would not go. The vehicle would not move in drive and when put in neutral it was still not even able to be pushed. Had it towed to the nearest ford dealership, they diagnosed that there were metal shavings in the transmission, stated the vehicle was no longer drive able and recommend a transmission replacement or rebuild. Vehicle only has 80,000 miles.

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Recent Complaints for the 2023 FORD ESCAPE

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#11714441 — ENGINE — January 30, 2026 — Purchased brand new 11/2023, immediately started with electrical problems 01/2024, also would put car in reverse and ...