NHTSA Complaint #11714441 — 2023 FORD ESCAPE

Purchased brand new 11/2023, immediately started with electrical problems 01/2024, also would put car in reverse and car would cut off, was dropped off at service but never given a reason for the issue or a repair. 01/2025 car had acceleration issues, dropped off at service and was given a rental and given car back with no explanation. 6/2025 car went into limp mode and was towed to service where they found shards of metal throughout motor, replaced motor and then started having problems with cab filling with exhaust, was told they had no rental available and could continue to drive the car with my baby in it, then told was just a gasket needed to be replaced, car had same issue immediately, returned back to service where the turbo then needed to be replaced as well as catalytic converter gasket, after repair, called numerous times complaining that car would shift very hard and wouldn’t accelerate while driving or pulling out on an intersection or from a stop light, was told valve body needed to be replaced, then check engine light came on immediately after pickup, returned car and purge valve needed to be replaced, after pickup issue of car not accelerating continued, was told no issue found, car acceleration issues has became worse and now have been told soonest available appointment and rental is 02/12/2026.