NHTSA Complaint #11700045 — 2019 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11700045
Vehicle 2019 TESLA MODEL 3
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

Lower lateral link , and front lower compliance link and upper control arm assembly all broken and needed repair. Tesla service shop confirmed lower links were broken on both side, causing major safety concerns. They said it needed to be fixed or car could not be driven. This is a WELL DOCUMENTED issue all over the internet. The shop confirmed and said this repair is made all the time, and typically needs to be performed every 30,000-50,000 miles. The car has not been abused, only normal driving. The problem started as a squeak coming from the upper control arms and turned into a clunk when accelerating. How has a recall not been issued? People have been talking about this issue for years. Tesla acts like the front suspension is a consumable part like a spark plug in a ICE car. really? the front suspension should be rebuilt as often as every 30k miles?

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