NHTSA Complaint #11699485 — 2016 MERCEDES-BENZ C300

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699485
Vehicle 2016 MERCEDES-BENZ C300
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

CHECK ENGINE LIGHT appeared on dash at approximately 72k miles. Had code read and diagnosed by certified mechanic and he had an active code P06DA00(this code signifies an electrical fault, open circuit, or high resistance in the circuit for the oil pump control valve on vehicles with two stage oil pump, which can lead to incorrect oil pressure, which can cause engine damage if not addressed). Vehicle was taken to Harriman Mercedes in New York. They did not acknowledge an active code but wanted to diagnose and repair a stored code for a small evap leak, which was rectified with a new gas cap. After prying about the P06DA00 code, they finally admitted it did have a stored code but to ignore it because it had something to do with domestic and foreign car engine computers issues. How do you ignore an active code with a potentially serious engine issue and told to ignore it. I know for a fact that this is a common problem with these 2.0L engines in these cars for many years.

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