NHTSA Complaint #11716937 — 2016 MERCEDES-BENZ C300

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving approximately 20 MPH and turning the steering wheel to the right or the left, there was an abnormal clicking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the rear sub frame of the vehicle had severe corrosion and needed to be replaced. The contact was advised by a service technician that there had been a recall for corrosion failures, but the year and the model were not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.