NHTSA Complaint #11698752 — 2019 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11698752
Vehicle	2019 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	November 7, 2025
Date Filed	November 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Last week my 4wd service light came on. I took it to get diagnosed and was advised my ptu was faulty and needed to be replaced. There are recalls out for a faulty ptu but my vin was not included.

Related Complaints for the 2019 JEEP CHEROKEE

Other UNKNOWN OR OTHER Complaints

#11719313 — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11718680 — February 18, 2026 — Bought car, got 4WD not available light on dash, got car "scanned" at multiple outlets and there is no "code". Took t...

#11718602 — February 17, 2026 — Upon driving car about a month after purchase the transmission hesitated, with jerking and a Loud hard clunk sound. ...

#11717051 — February 10, 2026 — found rear axle assembly has locked up, terrible binding noise when trying to move. found rear axle to be low on flui...

#11716557 — February 8, 2026 — I previously reported a safety issue with my vehicle and have not received a response. My complaint number is 117093...

Recent Complaints for the 2019 JEEP CHEROKEE

#11719313 — ENGINE — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719473 — POWER TRAIN — February 20, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...

#11719313 — VEHICLE SPEED CONTROL — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719121 — ELECTRICAL SYSTEM — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...

#11719121 — ENGINE — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...