NHTSA Complaint #11698734 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11698734
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	October 28, 2025
Date Filed	November 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

While driving power steering stopped working. Thankfully I was able to pull my vehicle over without incident. My vehicle has not been inspected as of yet by the dealership as I am on SSD called the dealership and the cost is $139.00 to run the diagnostic. Warning lights kicked on as soon as it happened. This was originally supposed to be remedied in recall 15N01 EPAS. I called the dealership and the cost for repair on this issue is extremely expensive compared to what I still owe on my explorer. Updated to show images of what was scanned, which falls under the recall from 2015. I still owe $2800.00n on this vehicle and repairs will cost more than what is owed. I've called Ford and they pretty much do not care

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Recent Complaints for the 2011 FORD EXPLORER

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