NHTSA Complaint #11698075 — 2025 GMC YUKON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11698075
Vehicle 2025 GMC YUKON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I'm reaching out because I've encountered a really concerning issue with my 2025 GMC Yukon AT4 Ultimate. There's a really loud popping noise randomly coming from the speakers that's honestly quite startling and dangerous while driving. Most recently, it scared me so much that I swerved off the road and nearly crashed. If you review online forums, you will find that this has been experienced by other owners as well. I've tried to resolve this through your usual service channels, but my concerns have been dismissed without any recommended action to ensure my family's safety. After scheduling with my local GMC dealership they couldn't replicate the noise and sent me on my way. I also brought it up with GMC Customer Care, and they suggested I try to record the sound, or keep bringing it in for service if it happens again. The problem is if I tell them it keeps happening again, what good will it do? It's a loud pop coming from the back speaker area. Even if they had 7 technicians hearing it at the same time, how will that make a difference. I need them to start testing components and replacing them one by one until its resolved.

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