NHTSA Complaint #11697315 — 2025 GMC YUKON

ELECTRICAL SYSTEM issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11697315
Vehicle 2025 GMC YUKON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The wireless charging pad in the vehicle below the climate control system. Yes, it is. The charging component malfunctioned and overheated the back of my phone when it was set in the console while driving. I had no intention of charging my phone, but instead place my phone down while driving. When I picked up my phone at a stop light, I laid it in my inner thigh when the light changed. The burning was so intense and unexpected I swerved into oncoming traffic and lost control, momentarily of the vehicle. I have recreated the incident in a controlled environment myself and the issue is still active. I am happy to have the issue confirmed independently. I gave notice to the dealership after it happened with no concern or further investigation. No, the vehicle has not. No, no warning at all. In fact this is my 3rd GMC Yukon since 2016 and all 3 have had the wireless charging pad, I have had the same phone as my last one. I never had an issue or experienced anything like this.

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