NHTSA Complaint #11695234 — 2011 HYUNDAI SONATA

In summer of 2023 my car 2011 Sonata Hybrid quit running and would not start. My granddaughter had used the car to go to Oklahoma City for a tennis tournament. Her life was at risk because she was coming back in the evening and was alone. The next day I had the car towed to Ada Oklahoma and then called dealership and had it towed to Ardmore, Oklahoma where I had purchased the car new in 2011. The car was at the dealership for 6 months. The vehicle was inspected at the dealership. There were no warning lights or symptoms of the failure prior to the breakdown. I am an 80 year old female that knows nothing about a car engine and they talked to me like I was a mechanic. I still do not know why my claim was denied but was told that I did not have a claim. I had to rent a car to get to work for several months and was out the money to have my car towed 2 times. Not to mention the strain of being without my car for 6-7 months. I finally just gave up until I read about all these other people having trouble with Hyundai also.