NHTSA Complaint #11701548 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle experienced a loss of motive power. The contact was able to restart the vehicle; however, an abnormal knocking sound was heard, and there was smoke coming from under the hood. The contact was able to drive the vehicle to a nearby residence, where it temporarily remained. The contact attempted to drive the vehicle a few miles to qualify for towing, per the vehicle insurance provider. The vehicle was towed to a local dealer, where it was diagnosed with a rod bearing failure. The vehicle was not repaired due to insufficient engine oil maintenance records. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 137,600.