NHTSA Complaint #11695046 — 2024 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11695046 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
A software update was pushed put to the Jeep via over the air update on or around 10/10/2025. After installation, Jeep unexpectantly shut down while driving. I was doing approx 35 miles per hour 1/2 mile from my house in the first drive after the update happened. All power to the jeep was lost and I was forced to drive off the road as i no longer had any abiblity to accelerate. After pulling off the road I was able to press the brake and start the vehicle. It started but only went another short distance before losing power again. This happened muiltiple times before I was able to make it back to the house. THe check engine light also appeared.The loss of power was 100% attributable to the software update as per many Jeep forums. This update was rolled out OTA on a Friday and with the dealerships closed over the weekend I had to find other transporation as my vehicle was bricked. Received the car back from the dealer on 10/22 after a system control software update.
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