NHTSA Complaint #11694893 — 2024 JEEP WRANGLER

I received a Uconnect update message on 10 -11–25 after doing that update my check engine light came on and my vehicle stalled out losing power multiple times on a highway with heavy traffic. I was asked to drive the vehicle to the Jeep dealership Heritage Jeep in Harrisburg, Pennsylvania they told me they would have to keep my jeep. They did not know how long they would have it and they were working with Chrysler. As a nurse and a single 60-year-old woman I had no other transportation. I asked if I could bring my Jeep in the following week to see if an update would be available when I left the dealership, the engine light was off and the vehicle was running fine. On Friday 10 –17–25. I received another message that an update was sent from UConnect on 10-14-25 my engine light came back on and I lost several electronic features related to temperature reading, remote start, and some safety related services. I took my Jeep back up to Heritage Jeep. It is there now. I had to take a shuttle home and I have no way to get to work they are not sure how long they’re going to have it. They are not sure if I will be able to get a rental car covered by Chrysler. I went to enterprise and they had no Chrysler available to rent due to this issueThere is no timeframe for fixing this situation and it has already cost me over $500 due to a missed weekend getaway 10-17-25. that I had to cancel on 10-17-25. I missed a day of work today and as a registered nurse today will cost me close to $350. I am afraid to drive my vehicle now after having it stall in traffic and almost being sideswiped when it stalled at a red light the Jeep dealership Informed me they are not getting much information from Chrysler. I am paying $725 a month to lease this Jeep and now I’m afraid to drive it and according to the dealership, they don’t know when an update will be coming in to fix the Uconnect problem this is absolutely unacceptable and I need assistance with this problem.