NHTSA Complaint #11694123 — 2019 DODGE JOURNEY AIR BAGS

Complaint Details

ODI Number	11694123
Vehicle	2019 DODGE JOURNEY
Component	AIR BAGS
Date of Incident	January 5, 2024
Date Filed	October 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.

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