NHTSA Complaint #11539055 — 2019 DODGE JOURNEY AIR BAGS

Complaint Details

ODI Number	11539055
Vehicle	2019 DODGE JOURNEY
Component	AIR BAGS
Date of Incident	July 17, 2023
Date Filed	August 17, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one did and still hasn't. i have call a numerous times each time nothing, not once have they even asked if I was all right in both incidences.

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