NHTSA Complaint #11693949 — 2014 RAM 1500

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11693949
Vehicle 2014 RAM 1500
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

This is getting ridiculous. Every time my vehicle is washed at the dealership with the high power jets, water gets into the vehicle from the third brake light and blows the bulb. As a disabled vet, it is getting impossible to climb into the bed and replace. This time, I took it to the dealership, which they replaced. They solution? The third brake light unit needs to be sealed, including on all the other Rams including the news one. If Stellantis is aware of this, why is this not a recall? Their next recommendation? Stop getting the truck washed. Is dirty Rams everywhere the advertisement Stellatis wants? The new slogan should be, "buy a Ram, just don't wash it...ever". The third brake light bulb will not blow when the truck is detailed or it a normal to light rain. Between the heavy rains and the dealership's high powered water jets, there is a permanent water stain on my headliner. The dealership warned me that if too much water gets inside, it will damage the RTF (?), which will render the truck useless. This has been an ongoing problem since I have owned the truck, which was purchased in 2015 or 2016. I want to know directly from Stellantis that if I replace the third brake light (again), but with an aftermarket LED unit, will the light continue to leak. If you conduct an online search, you will see how many other Ram owners have the same problem, yet Stellantis does nothing. If Ram's high powered water jets blow the bulbs, why does Ram still use the high powered jets? I am asking that Stellantis replace all the Ram third brake lights with aftermarket LED units and seal those units. Additionally, I need my headliner replaced. Attached is today's receipt of the bulb being replaced along with my stained headliner. A vehicle cannot pass a safety inspection with the third brake light out. You can even see on the dealership's comments, "Do Not Wash Indefinitely".

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