NHTSA Complaint #11555762 — 2014 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11555762
Vehicle	2014 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2023
Date Filed	November 18, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

This is the 4th time it's happened and also the 2nd time iv almost been killed!! I have a 2014 ram 1500 which iv grown to love. Iv have alot of issues but never complained and just took care of ... yet the gauge cluster display decides to go into a party mode (strobing) and flickering or just flat out going black!!! I have bad eyes and twice now within 2 months driving at night iv gone off the road because of the flashing in my eyes! Iv found this is a common issue but the dealer told me I cannot get it fixed even though it's been recalled under other trucks! This has almost killed me! Please all I'm asking is to fix this for me... I love this truck but I'm terrified to drive it now with this issue let alone get rid of it and God for bid someone else has an accident . Please help a ram fan pile on the miles with a safe vehicle.. thank you for your time, im sorry for the long message but this is very serious and obviously a safety issue . Again, iv gone off the road and avoided a very serious incident that was caused by a faulty part. I completly understand parts going bad and having to replace them out of pocket. NOTHING SHOULD WORK FINE ONE MINUTE AND THEN ALL OF A SUDDEN START STROBBING IN ANYONES FACE . Thank you again

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