NHTSA Complaint #11424286 — 2014 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11424286
Vehicle	2014 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2021
Date Filed	July 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

INSTRUMENT CLUSTER FLICKERS AND FADES. IMPACTS SENSORS - AIR PRESSURE MONITORS ALARMS COME ON EVEN THOUGH THERE IS NO ISSUE WITH THE AIR PRESSURE MONITORS, HAVING 2 DIFFERENT SHOPS CHECK ON THEM AND ADVISING THAT THEY DONT NEED REPLACING AND THAT THE SENSORS ARE GOOD. ALSO TRIGGERED AN ALERT THAT THE CAR WAS NOT IN DRIVE - EVEN THOUGH IT WAS IN DRIVE. THE TRUCK WOULD NO GO - I HAD TO ASHIFT BACK TO PARK, TURN THE TRUCK OFF AND RESTART IT ALSO IMPACTS IN CABIN LIGHTING - IT TURNS OFF AND WHILE DRIVING IT WILL TURN ON. THIS IS A SERIOUS SAFETY ISSUE AND THERE IS NO RECALL FOR IT. SHOP IS UNWILLING TO INVESTIGATE AND OFFERS SOLUTION OF REPLACING THE WHOLE INSTRUMENT CLUSTER WHICH IS OVER $1000 USD FOR THE PART ALONE. THIS ISSUE IS ONGOING - AND IT SEEMS TO BE IMPACTING MANY MANY TRUCKS.

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