NHTSA Complaint #11693941 — 2024 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11693941
Vehicle 2024 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The car installed an upgrade over the air, in the background, and while driving it shut down. It flashes the screens and shut down while in drive on a busy road. Steering wheel locked and had to turn on and off aeveral times just to move slowly to the side away from oncoming vehicles. After looking online, found article about this issue across the country in the models, and tried the reset instructions. Eventually was able to keep it on and drive slowly to the dealer about 25miles away. They've had it since yesterday saying they reaching out to engineering unable to figure out how to fix.

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