NHTSA Complaint #11693529 — 2013 FORD EXPLORER

I am the owner of a 2013 Ford Explorer and have been experiencing repeated failures of the rear-view camera system. The camera often goes blank, displays distorted images, or intermittently cuts out when the vehicle is placed in revierse. I have reviewed the current recalls related to defective rear-view cameras on Ford vehicles, particularly those affecting model years 2015 and newer. While my 2013 Explorer is not included in these campaigns, the symptoms are identical to the recall descriptions and create the same safety risk: a loss of visibility when backing up. I am requesting that this issue be formally documented and investigated for the 2013 Ford Explorer, and that my vehicle be considered for inclusion in any applicable recall or service campaign. I have approximately 126,000 miles on my vehicle. I did have Dave Sinclair Ford (dealer) look at this on 4/15/2024 and the cost to repair was approximately $800+. I did not have the work completed. Please advise me on next steps, including whether my VIN can be added to any active recall. Thank you for your attention in this matter.