NHTSA Complaint #11693477 — 2021 FORD BRONCO SPORT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11693477
Vehicle 2021 FORD BRONCO SPORT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

!!!ALWAYS GET A SECOND OPINION WITH "TRANSMISSION ISSUES"!!! I will NEVER get a Ford again! I'm updating my previous issue #11688946 I received my 2021 Ford Bronco Sport in early 2023. I noticed a shutter when accelerating from a stop, I took it to the dealership and had the 3rd fuel injector recall completed (still waiting for a remedy to the most recent #25V467). The dealership stated my vehicle should run fine now. The shutter persisted and worsened and a new issue developed, my RPM's would slightly bounce while going at a steady speed. 09/19/2025 BACK TO THE DEALERSHIP I GO!Just for them to "diagnose" the issue I had to pay $165.00. AND they tried to charge me double stating it took them 2hrs. My BS was dropped on less than 2hrs of them calling me. DIAGNOSIS: torque converter. They recommended a flush and fill for $300-$400. 09/25/2025 I bought an OBD-II and plugged in to see if there were any codes. The codes I got make way more sense than a new transmission. -U0140:00-08--BCM missing communication -U1A00:87-08--APIM private communication network malfunction -U2013:01-08-- Switch pack issue Also the EVAP system vapor pressure as well as Oxygen sensor current (B1-S1) is functioning incorrectly and randomly drops below the normal range. My transmission is fine... All they had to do is updated/reset my BCM when they had it as well as perform a "relearn". But they didn't!!! Clearly these are not always transmission issues but service work is what makes dealerships more money.

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