NHTSA Complaint #11712462 — 2021 FORD BRONCO SPORT

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at 25 MPH, the vehicle started jerking abnormally. There were no warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the failure was due to the torque converter. The contact was informed that the transmission fluid needed to be flushed and refilled. The vehicle was not repaired. The manufacturer was contacted and offered to cover 60 percent of the cost of the repair. The failure mileage was approximately 85,000.