NHTSA Complaint #11707850 — 2021 FORD BRONCO SPORT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11707850
Vehicle 2021 FORD BRONCO SPORT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 53,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2021 Ford Bronco Sport. The contact received notifications of NHTSA Campaign Numbers: 25V019000 (Electrical System) and 25V467000 (Fuel System, Gasoline). The contact stated that while stopped at a traffic light, there was an abnormal sound coming from underneath the passenger-side of the vehicle, and the vehicle stalled. No warning lights were illuminated. The contact stated that approximately a minute later, the vehicle restarted independently. The contact stated that upon shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to accelerate. The contact shifted to reverse(R), and the vehicle accelerated forward unintendedly. No warning lights were illuminated. The contact test-drove the vehicle in a parking lot, and the failure persisted. The contact stated that while the hand brake was off, the brakes failed to function and seized. The vehicle was towed to the residence, where the contact test-drove the vehicle, and the vehicle operated as intended. However, the contact was concerned about the failure, and the vehicle was towed to the dealer, where the recall repair of the 12-volt battery was completed, and the PCM software update were performed. Additionally, the contact was informed that the DTC codes found indicated that the transmission had failed. The transmission was not repaired due to cost. The contact picked up the vehicle and drove the vehicle back to the residence with no issues. The contact stated that the battery failed to function as intended, and the vehicle failed to start two days later . The contact stated that upon starting the vehicle on a separate occasion, the message "Parking Not Available" was displayed. In addition, the contact stated that the vehicle briefly lost motive power before slamming into gear while driving. The contact stated that the vehicle was taken to the mechanic shop of the previous owner for inspection most recently. The previous owner repaired the rear differentials; however, the failure persisted. The check engine warning li

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