NHTSA Complaint #11693261 — 2024 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11693261
Vehicle 2024 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

After a UConnect software update was performed the vehicle shutdown. Upon starting the vehicle the check engine light came on with several other dashboard lights and after driving the car for a few seconds the engine would shut down and would say to park and turn off vehicle. After a couple restarts and experiencing the same shutdown two more times I was able to drive in e-save but felt the vehicle was in limp mode and the engine light still remained illuminated. Called the Jeep dealership and explained the problem and the first thing they asked was did you just do a software update. I said yes and he said that’s the problem that they just had 35 Jeep Wrangler 4xe’s towed to their dealership yesterday. He said that Jeep does not have a fix for the issue as of yet. It throws a fault code P1E1D. So seems that the recent Uconnect software update is rendering all Jeep Wrangler 4xe’s useless.

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