NHTSA Complaint #11692841 — 2024 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11692841 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
Last night my Jeep Wrangler 4xe had a automated over the air software update come up on the screen. As normal i pressed update so the computers updated themselves. This morning I was approximately .5miles away from my house (first time driving since update), and I got multiple warning lights and errors on the dash. THE MOTOR THEN TURNED OFF WHILE THE VEHICLE WAS IN MOTION. I pulled over, I was able to get the vehicle restarted and turned around. I made it about 1000feet from my house when the car TURNED OFF COMPLETLEY AGAIN. This time it would not restart. Luckily I was able to coast onto a side street off of a busy main road. I had to have the vehicle towed to a dealer. I later learned that Jeep pushed this update out and this same thing happened to THOUSANDS of 2024 Jeep Wrangler 4xe. Myself, my wife and my infant son could have been killed due to Jeep's negligence and carelessness, there is no way that a software update should be pushed out without it being tested and vetted. Oh and the dealers have no solutions or loaners so I am already out $300 for a 3-day rental.
Related Complaints for the 2024 JEEP WRANGLER
Other ELECTRICAL SYSTEM Complaints
#11719693
Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2...
#11719552
Driving around a fire hazard Jeep. Jeep offer no rental even if it fails the 68c. Called Jeep dealership times and wi...
#11719650
Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive....
#11718992
Hi, my name is [XXX] . I own a 2024 Jeep Wrangler Sahara 4xe. My vehicle has been at the dealership since January 19 ...
#11719063
I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash...
Recent Complaints for the 2024 JEEP WRANGLER
#11719693
ENGINE
Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2...
#11719693
FUEL/PROPULSION SYSTEM
Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2...
#11719609
ENGINE
Recall issued for engine containing sand but no fix in sight. Told not to drive a car we just purchased?!?!
#11719650
ENGINE
Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive....
#11719650
FUEL/PROPULSION SYSTEM
Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive....