NHTSA Complaint #11692514 — 2021 CHRYSLER PACIFICA

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number	11692514
Vehicle	2021 CHRYSLER PACIFICA
Component	BACK OVER PREVENTION
Date of Incident	October 10, 2024
Date Filed	October 10, 2025
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2021 Chrysler Pacifica. The contact stated that while reversing, the back-over prevention camera image was frozen. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, who performed a software update as part of the manufacturer's Extended Warranty Coverage related to the failure. The contact stated that after the software update was performed, the failure occurred intermittently. The manufacturer was notified of the failure. The failure mileage was 55,000.

Related Complaints for the 2021 CHRYSLER PACIFICA

Other BACK OVER PREVENTION Complaints

#11699441 — November 14, 2025 — See attached document for complaint.

#11668640 — June 23, 2025 — The contact owns a 2021 Chrysler Pacifica. The contact stated while reversing, the rearview camera image was intermit...

#11650266 — March 24, 2025 — The contact owns a 2021 Chrysler Pacifica. The contact stated that while reversing, the rearview camera image was eit...

#11638345 — January 24, 2025 — The contact owns a 2021 Chrysler Pacifica. The contact stated while the vehicle was parked, the contact became aware ...

#11638039 — January 23, 2025 — The contact owns a 2021 Chrysler Pacifica. The contact stated that the back-over prevention camera only operated as n...

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