NHTSA Complaint #11692386 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number 11692386
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State KY

Consumer Description

I bought this car before less than 3 months when. When I was drive the car on [XXX] the car just stop stopped no power without any warning when the car stop I just came from home. It’s far it’s like the distance between my home and the place the car stop in the highway. It’s like 5 miles. when I park the car to the side road right side road I open the hood. I see some smoke coming from the engine and smell like fire or burn or some plastic fire. I’m a mechanic he said before I bring the mechanic I seen that the screen light it’s like a car with the key in the middle of the car. The picture is the light the car stop starting. I thought I call somebody he told me maybe the car is the program or disconnect. We need to program it or they bring the battery I bring a battery. I tried to start the car again. It’s not working the mechanic. He told me that starter. I bought the starter and I start in the car. You still not working they told me after that. They told me the battery maybe I checked the battery I took the AutoZone. I took the battery. It was 95%. I called the company and the company. If they check the car, they say the car they have to recall just I get appointment with them the first time on October 1, 2025, but when I take the car there the end VIN number different with an appointment not my car. I get another appointment October 8. I told the car over there. Dixie Highway highway Louisville Kentucky. When I arrive to the car dealership in Dixie Highway, Louisville, KY they told me your car is rebuilt title. I told them what they mean. He said we can’t do nothing with it because it’s built. I told them why they didn’t tell me before I wouldn’t give the car here. They told me to bring the car appointment before you get appointment. You have to check the car as if you can see it’s built you are a company Even that time I don’t know what’s rebuilt car mean , idk if Hyundai worry just about people they have clean title? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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