NHTSA Complaint #11692055 — 2020 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11692055
Vehicle	2020 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	July 30, 2025
Date Filed	October 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

A few months ago I was driving and without any warning the steering wheel would lock up and I couldn’t turn it at all. I had to use my strength to wiggle it to unlock it. It happened several times on busy roads and highways. It’s currently at the dealership for the past 2 months because there is a short and the steering gear box needs to be replaced but the part is on back order with no date of when it’ll become available. I obviously can’t drive it due to the steering locking up and that it’s a danger to not only myself and my family but other drivers on the road. Anyone could have been seriously injured or killed had it locked up and caused an accident. It would happen no matter what speed I was going.

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