NHTSA Complaint #11642838 — 2020 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11642838
Vehicle	2020 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	February 13, 2025
Date Filed	February 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The car displayed a message on the board advising the following: "Steering assist is reduced, drive with care" right after the message popped out my steering wheel locked and I couldn't turn, and move the car to a safe place was very hard, almost had a crash. I was able to park, and turned the engine off. When turned back on the message disappeared and turned on again. Next day, no message, the car was running fine and after 8 miles of drive did the same and it required towing.

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