NHTSA Complaint #11331453 — 2020 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME FIRM, WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND CONTACTED HER HUSBAND AND INFORMED HIM OF THE FAILURE. THE VEHICLE WAS LATER DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT ON JUNE 25, 2020 WHILE HER HUSBAND WAS DRIVING 75 MPH, THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN BY HER HUSBAND TO FREMONT CHEVROLET LOCATED AT 5850 CUSHING PKWY, FREMONT, CA 94538, (510) 445-8700, WHERE HE WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.