NHTSA Complaint #11691325 — 2021 FORD ECOSPORT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11691325 |
| Vehicle | 2021 FORD ECOSPORT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
Myself, my husband and our son were driving on the freeway going 70 mph and all of a sudden with no warning and our engine lost all power we almost got killed by a semi my husband had to put the car in neutral to restart it and then it would only go about 40 mph, the RPM were between 4 and 5 going 30 mph, I took my car to valley Ford of Columbus and they told me it was some kind of valve and it was going to take 2 months for the part to come in, I told valley Ford we almost got killed and this car is a death trap, they didn't care at all they made me drive this car for 2 months with the motor shutting down on me We almost got killed 3 times from semi almost killing us, so finally after 2 months valley ford called and said the valve came in, we took it in and with in 3 minutes of leaving valley Ford we got on the freeway ramp and as soon as we switched lanes the car lost power again. A semi almost hit us from behind, I called valley Ford immediately and calab said oh maybe it's your transmission they didn't care at all, I contacted the Ford complaint department and for months I was talking on the phone and emailing with jamarian tate at Ford and then out of no where she completely abanded me, no response to phone calls or emails, I'm paying 480.00 a month for a car that terrifies myself my husband and our son, it's so bad that we all have major anxiety now, I mean we've had 3 near death experiences in this car, Ford should have gave me a different car due to the recall product liability I mean my motor shutting down and loosing brakes is not good Ford put a temporary fix on my car so it's going to happen again, we are afraid every time we get in the car, we just lost our 5 Year old Grand daughter to a rare brain cancer, and we can't even pick any of the other 8 Grand kids in the car were scared to death every day and ford could care less, they were supposed to have this part months ago and they still don't, and now we Don't trust this car at all. We need help.
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