NHTSA Complaint #11672319 — 2021 FORD ECOSPORT

The contact owned a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact managed to pull over to the shoulder of the road and the vehicle experience a loss of automotive power. The contact stated that black smoke was leaking from under the hood and the driver-side door would not unlock or unlatch to open. In addition, the contact stated that she managed to exit through the front passenger side door before the vehicle caught on fire. The contact sustained a bruise and scrapes on her left leg however, did not seek medical attention. The local fire department arrived to extinguish the fire. A police report was filed. The vehicle was towed to a local tow lot, where it was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.