NHTSA Complaint #11691248 — 2021 POLESTAR POLESTAR 2 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11691248
Vehicle	2021 POLESTAR POLESTAR 2
Component	ELECTRICAL SYSTEM
Date of Incident	October 3, 2025
Date Filed	October 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The backup camera has progressively been made worse by software updates. It is often nonfunctional, shows a black screen, or excessively flickers, making it hard or impossible to see.

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Recent Complaints for the 2021 POLESTAR POLESTAR 2

#11718764 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — February 18, 2026 — The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

#11717160 — BACK OVER PREVENTION: WARNINGS — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — LANE DEPARTURE: BLIND SPOT DETECTION — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — VISIBILITY/WIPER — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11712423 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...