NHTSA Complaint #11642017 — 2021 POLESTAR POLESTAR 2

Polestar has issued several software updates over the past year that have resulted in serious safety issues: A previous software recall for issues with the vehicle's backup camera has not fixed the issue. About 50% of the time, the vehicles backup camera flashes, freezes, and then fails while reversing before eventually displaying a "Backup Camera Not Available" message. The issue is that this all happens while reversing in motion, meaning it's distracting and dangerous. Similarly, the vehicle's automatic emergency rear braking engages erroneously about 20% of the time while revering. This happens when the system is slow to respond and seems to mistake shadows as objects. It has almost resulted in causing a collision twice now while I was driving. On occasion, the passenger side mirror will fail to raise from the folded position preventing the vehicle from driving safely. The manufacturer continues to claim that software updates have or will fix these issues, however none have been resolved. These issues are not unique to my vehicle either, as they are widely reported online. The vehicle's software has serious safety issues and needs to be resolved. Thank you.