NHTSA Complaint #11588750 — 2021 POLESTAR POLESTAR 2 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Complaint Details

ODI Number	11588750
Vehicle	2021 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident	May 13, 2024
Date Filed	May 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The rear/backup camera is unstable when in reverse, backing up. The camera cuts in and out repeatedly as the car moves and sometimes switches back and forth to the 360 view over and over. It can stay black for almost 2 seconds at a time!

Related Complaints for the 2021 POLESTAR POLESTAR 2

Other BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Complaints

#11712423 — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...

#11688788 — September 22, 2025 — After applying the latest update to fix the recall, the camera and infotainment system performs worsee than before. T...

#11675420 — July 22, 2025 — I entered the vehicle and placed it into Reverse and the infotainment screen displayed "Camera is temporarily unavail...

#11672697 — July 11, 2025 — The vehicle’s rear view camera continues to be unstable, even after the recent NHTSA-mandated software recall was ins...

#11672701 — July 11, 2025 — Hi! I recently installed the software update associated with NHTSA campaign 25V409000 and have noticed that the rear...

Recent Complaints for the 2021 POLESTAR POLESTAR 2

#11718764 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — February 18, 2026 — The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

#11717160 — BACK OVER PREVENTION: WARNINGS — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — LANE DEPARTURE: BLIND SPOT DETECTION — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — VISIBILITY/WIPER — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11712423 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...