NHTSA Complaint #11688788 — 2021 POLESTAR POLESTAR 2 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Complaint Details

ODI Number	11688788
Vehicle	2021 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident	August 28, 2025
Date Filed	September 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

After applying the latest update to fix the recall, the camera and infotainment system performs worsee than before. The rear camera stops displaying almost 95% of the time, the only time it does work is if you get back in the car before the system goes to sleep .

Related Complaints for the 2021 POLESTAR POLESTAR 2

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Recent Complaints for the 2021 POLESTAR POLESTAR 2

#11718764 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — February 18, 2026 — The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

#11717160 — BACK OVER PREVENTION: WARNINGS — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — LANE DEPARTURE: BLIND SPOT DETECTION — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — VISIBILITY/WIPER — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11712423 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...