NHTSA Complaint #11690722 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11690722
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I am the proud owner of a 2011 Hyundai Sonata this is my 3rd sonata; we love it due to the worry free long last and warranty. Never had any issues through the years until last night ([XXX]). When getting off from work 6:15PM heading home for about 30 mins. I was driving my car approximately 35 mph when I went to turn a corner suddenly, my car started sputtering, knocking sound and failed to accelerate having traffic behind me not to cause an accident I put my hazard flashers on, and I lean over to the right on grass. Puzzled and scared saying to myself “ What the Hecks” what’s going on. The car parked on the side was having hard time staying on and shut down. I then went and opened the hood to check to make sure nothing was in my engine causing it, everything looked normal except, the smell of oil has a burnt smell to it which means in technical terms it has thrown a rod and bent valves and smell of burned electric. Finally, we called AAA, they advised their busy and it will be about 2 hrs. So, I sat there to wait for AAA. As I sat in my car waiting, I started researching online. I currently do not have any recalls or ever got any notice. I came across there is an active class action lawsuit going on for the rod bearing going out in these models and years. After some time, I called AAA back to get an ETA, they told us they were extremely busy, it would be about another 45 mins. At that time another tow company pulled up and asked if we needed a tow, we didn’t want to wait longer for AAA to get home so decided to have it towed home … totally cost $175. Today I am trying to contact Hyundai to see what we going to do regarding my car and praying it can get fixed on this recall that I had no idea and thanks God, I turned it off my car could start a fire & burned up. I never got notice about recalls for my engine and It’s sad Hyundai does contact owners ahead to let them know about this problem, think about it we are talking about lives. Thank you for taking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

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