NHTSA Complaint #11690437 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11690437
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	December 31, 1969
Date Filed	September 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The gear shift module for my 2020 Ford Escape is detaching and sinking below where it is attached in the car. The gear shift isn't working correctly and sometimes operates as if it is in a different gear than what I shift the circular knob to be in gear for... P N R D (park, neutral, reverse, drive). Sometimes I put it into reverse but the car acts like it is in drive. This has cause some very dangerous near accidents with myself and my children in the car. The 2020 Ford Escape has been the worst car I have ever owned and is constantly falling apart. It has had over 10+ recalls since I purchased my car. I hope they will get this problem recalled before I am injured in a serious accident. I have attached pictures to show what it SHOULD look like if attached properly and what is looks like in MY BROKEN CAR.

Related Complaints for the 2020 FORD ESCAPE

Other POWER TRAIN Complaints

#11718693 — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...

#11718222 — February 16, 2026 — The transmission shifting got increasingly rough over time, and then suddenly refused to shift into gear/reverse. Th...

#11715848 — February 5, 2026 — Summary of Problem: Following the mandatory software update for NHTSA Recall 22V859 (Ford 22S73) on my 2020 Ford Esca...

#11715223 — February 3, 2026 — Shuddering transmission, vehicle struggles to change gears smoothly resulting in loss of acceleration. Rough gear cha...

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...