NHTSA Complaint #11690254 — 2020 KIA SPORTAGE

The contact owns a 2020 Kia Sportage. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and was shaking and vibrating abnormally. The vehicle was towed to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later towed to the local dealer who confirmed that the piston rings had failed and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,445.