NHTSA Complaint #11690007 — 2019 HONDA ODYSSEY

Read Driver side power sliding door, got stuck halfway open. I've had this happen on the passenger side as well, but after turning the car off, putting power doors to manual, and rocking it back and forth, I got it fixed no problem and ended up having to replace a bump sensor on the door and it resolved. I thought that's what was going on when it happened to my driver side door as well. However after I turned the car off, and turned the doors to manual it still wouldn't close. I turned them back to automatic, turned the car back on, and the door proceeded to start going back, it rocked violently then broke the rear window and before stopping again. I read this track roller has been a problem for MANY users of this van and in some cases the entire door has fallen off because of it.