NHTSA Complaint #11719610 — 2019 HONDA ODYSSEY

The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda performed Recall A88 (sliding door handle cable repair) in 2021. After this repair the door began intermittently failing to close fully and would close about 80% before the sensor triggered it to reopen. This continued until this week when the door suddenly stopped latching completely. The automatic door buttons no longer work and the door can only be moved manually. I believe my vehicle should also be included in recalls Z33 and O36 addressing sliding door latch failures affecting similar 2019 Odyssey vehicles. The failed components are available for inspection upon request. This defect creates a serious passenger safety hazard. Because the door will not latch, it opens while driving. The automatic function does not work and the door can be moved manually but will not latch. This creates risk of passenger ejection, especially children, and the possibility of the door opening during a crash. The vehicle is unsafe to operate. Yes. The failure was reproduced and confirmed by a Honda dealership that inspected and diagnosed the sliding door failure. The vehicle was inspected by a Honda dealership and I was charged a diagnostic fee. Honda refused recall or goodwill coverage because my VIN is not included. I request the repair be performed free under recalls Z33 and O36 and the diagnostic fee reimbursed. I am waiting for NHTSA inspection and request Honda be required to include my vehicle and repair it at no cost. Before total failure the door would close about 80% and automatically reopen. When it stopped working this week, the dashboard displayed a “Left Sliding Door Problem” warning and the vehicle produced continuous beeping while driving.