NHTSA Complaint #11716964 — 2019 HONDA ODYSSEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11716964 |
| Vehicle | 2019 HONDA ODYSSEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
The computer system for the sliding doors and back hatch do not work properly. They will occasionally stop working or will stop mid-open or close. In addition, on three separate occasions the sensors did not work. One time the back hatch started to close while I was getting something out of the trunk. It did not sense by body and would not stop. I tried to stop it physically but the hatch continued to close. If I had not gotten out of the way, it would have crushed me. This happened to my husband on a separate occasion as well. He is athletic - [XXX} and [XXX] and was pushing up with all of his strength and the hatch continued to close on him before he had to jump out of the way. On the third occasion - the sliding side door started to close on my [XXX] as I was helping him into his car seat. This issue WILL KILL SOMEONE. The 2019 Honda Odysseys need to be recalled immediately. I alerted my local Honda service center (Don Jacobs in Lexington, Ky). I asked them to notify Honda and they told me they wouldn't do that unless more people had similar issues. They have attempted to fix the computer system on several occasions and always say the issue is fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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