NHTSA Complaint #11689390 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11689390
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	September 24, 2025
Date Filed	September 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

i have been seeing complainants about the 2020 ford explorer transmission, I just want to say that I also had transmission issues with my 2020 ford explorer, I had Vehicle down shift issues at or around 50,000 miles, i took it back to the dealer because it was still under the 60K miles power train warr. The dealer had my explorer for about a week to do repairs, I do remember them saying there was a technical bulletin about this problem. I still have transmission jerking issues when i am driving slowly and have to let's say step on the gas to accelerate. I am at 67,000 miles now and worried is this thing going to make it to 100K.

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