NHTSA Complaint #11689097 — 2017 KIA SPORTAGE

The contact owns a 2017 Kia Sportage. The contact stated that while accelerating from a complete stop, the vehicle failed to respond as intended. The contact stated that the vehicle drove 2 MPH for approximately 2 minutes and was jerking abnormally. The contact stated that the failure recurred while driving at various speeds. The check engine and the brake warning lights were illuminated. The vehicle was taken to the used car dealer where it was purchased. The dealer replaced an unknown sensor; however, the failure persisted. The vehicle was taken back to the dealer to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,983.