NHTSA Complaint #11688636 — 2017 HONDA ACCORD
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11688636 |
| Vehicle | 2017 HONDA ACCORD |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Sporadically, and after driving at least 10 minutes continuously, a static sound begins out of my rear speakers and increases in volume quickly. It starts coming out of front speakers as well so that it appears to be coming out of all speakers and it is extremely loud. It is so loud that it sounds like I'm in front of a speaker at a concert, and it is hugely distracting while operating the vehicle. The audio is not on, the bluetooth is not connected, and there is no way to get the sound to stop. Even turning off and on the car does not stop it. This has happened 6 times in the last 3 weeks and it is so loud and distracting - bordering on deafening - that it is nearly impossible to continue driving the car. Online research indicates that others have had this issue as well. When I went to the Honda dealer, they were unable to replicate the issue but said that they had seen 2 people with the same problem in the last week and were nearly confident it was an audio head unit issue that is known within certain years and models of Hondas. They were unwilling to officially diagnose it without replication but I told them that I would be willing to pay to fix this issue because it is a safety hazard and then I was told that the parts were on backorder and I'd have to wait until they arrive in - no estimate provided. Please help - it is very difficult and distracting to drive this car when the issue occurs, and it's impossible to predict when it will occur next.
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